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Hello, how can we help?
New video tutorial published!
An in-depth look at the Journal headers, menus, mega menu builder, including the Flyout Menu. We also cover how to create different headers and footers and add them to different pages via layout overrides.
Lots of other tips on how Journal works in general, with timestamped video chapters, look in the video description.
Welcome to Journal Theme Support
Before submitting a ticket, make sure you've read the Documentation in full and that your issue is not covered there. Please note that we can not provide support for general OpenCart issues not related to Journal.
After clicking the Submit a ticket button below, fill out the necessary info and lay out your problem in detail. If you can, upload relevant screenshots of your issue. On certain cases, we may require access to your server.
Please check your spam folder and add [email protected] to your safe email list. All tickets are assigned a tracking ID with which you can track its progress.
We respond to our tickets as they come but it may take up to 24h to 48h. Technical Support Hours: 9:00 AM - 06:00 PM (Europe Time GMT+2).
Thank you for choosing Journal!